Privacy Policy

Privacy Policy

Welcome to OneDigitalWeb (“we”, “our”, or “us”). This Privacy Policy describes how we collect, use, share, and protect your personal data when you visit or interact with our website: https://onedigitalweb.com.

We value your privacy and are committed to protecting your personal information in accordance with applicable data protection laws, including the GDPR (General Data Protection Regulation) and other international standards.

Information We Collect

We may collect the following types of personal data when you use our site or services:

  • Contact Information: Name, email address, phone number, WhatsApp number
  • Business Details: Company name, website, service requirements
  • Technical Data: IP address, browser type, device info, location (approximate), referring URL
  • Usage Data: Pages visited, time spent, click behavior
  • Marketing Data: Preferences, communication history
  • Payment Information: Only if services involve transactions (handled via secure third-party gateways; we don’t store card details)

How We Collect Information

We collect your data in the following ways:

  • Through contact forms, inquiry submissions, or project forms
  • When you communicate with us via email, WhatsApp, or chat
  • Through cookies and tracking technologies (see our Cookie Policy)
  • When you sign up for newsletters or download resources
  • When you purchase a service or make a payment

Why We Collect Your Data (Purpose of Processing)

We use your data to:

  • Respond to inquiries and provide requested services
  • Deliver marketing and promotional content with consent
  • Improve website experience and performance
  • Analyze traffic and usage trends for optimization
  • Conduct business communication and support
  • Ensure site security and prevent fraudulent activities
  • Fulfill legal obligations where applicable

Legal Basis for Processing (GDPR)

We process your personal data based on one or more of the following legal grounds:

  • Consent – You have given us permission to process your data
  • Contractual necessity – To provide the services you requested
  • Legal obligation – To comply with legal or regulatory requirements
  • Legitimate interests – To improve our services and communication

How We Share Your Information

We do not sell your personal information. However, we may share data with:

  • Trusted third-party service providers (e.g., hosting, analytics, email platforms)
  • Payment gateways to process secure transactions
  • Legal authorities when required by law

All data sharing is done under strict confidentiality agreements and only for the intended purpose.

Data Retention

We retain your data only as long as necessary for the purposes mentioned in this policy or as required by law. After that, data is securely deleted or anonymized.

Your Rights Under GDPR

As a user, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent at any time
  • Object to certain types of processing
  • Request data portability
  • File a complaint with a data protection authority

To exercise your rights, contact us at: onedigitalweb21@gmail.com

Data Security

We use appropriate technical and organizational measures to safeguard your information, including:

  • SSL encryption
  • Secure servers and backups
  • Access controls
  • Two-factor authentication (where applicable)

However, no method of transmission over the internet is 100% secure. We do our best, but we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those third-party sites. We recommend reviewing their respective privacy policies.

International Data Transfers

Your information may be transferred and processed in countries outside your own, including the United States, where our servers or providers may be located. In such cases, we ensure proper safeguards are in place.

Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware of such data, we will take immediate steps to delete it.

Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the “Last Updated” date. We recommend reviewing it regularly to stay informed.

Contact Us

For any questions, concerns, or data requests, please contact us:

📧 Email: onedigitalweb21@gmail.com
🌐 Website: https://onedigitalweb.com

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+880 1305 224342

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+880 1305 224342

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